About the role

The EMEA team at AppsFlyer is looking for a proactive and commercially driven Account Manager to join our high-performing team. In this role, you’ll manage a portfolio of established clients across the region — focusing on renewals, complex deal structuring, upsell opportunities, and strategic retention planning. You’ll own the relationship between multiple internal teams to deliver business outcomes, client satisfaction, and revenue growth.

This position is ideal for someone with a strong commercial mindset, a talent for navigating organisational complexity, and the ability to manage multiple stakeholders both internally and externally.

What you’ll do

• Own a book of business and manage all commercial aspects post-sale: retention, expansion, and long-term client success
  
  
• Coordinate cross-functional efforts involving Customer Success, Product, Legal, Finance, and RevOps to support client needs and close commercial deals
  
  
• Manage and renew complex contracts, pricing scenarios, and custom commercial structures
  
  
• Create detailed customer account plan & SWOT analysis, identify at-risk accounts and design strategic mitigation plans
  
  
• Build strong, consultative relationships with key stakeholders, positioning yourself as a trusted advisor
• Ask the right questions, challenge assumptions, and link product value to customer success
  
  
• Prioritise your accounts based on strategic value, risk level, and business potential
  
  
• Maintain accurate pipeline and forecast reporting, including New Booking ARR and ARR Loss
  
  
• Leverage automation and AI tools to manage and scale a diverse client portfolio
  
  

What You Have

• 3+ years of experience in SaaS account management or customer-facing commercial roles
  
  
• Proven experience closing deals, handling renewals, and managing complex commercial conversations
  
  
• Demonstrated ability to manage projects or initiatives involving multiple stakeholders
  
  
• Strong collaboration and communication skills, especially in cross-functional settings
  
  
• Fluency in English (written and verbal) — additional languages are a bonus
  
  
• Analytical mindset with experience using data to inform decisions and account strategy
  
  
• Familiarity with Salesforce or other CRMs, with strong forecasting and pipeline management skills
  
  
• Comfortable working autonomously in a fast-paced, evolving environment
  
  

Bonus points

• Background in the mobile attribution, advertising, or analytics space
  
  
• Experience with SaaS renewals, commercial negotiations, and quota-carrying roles
  
  
• Referred by an AppsFlyer employee
  
  

Why Join Us?

AppsFlyer is a global company with 20+ offices worldwide. Through mental health programs like Be Well, the Global Employee Exchange Program, and fitness initiatives, we empower our people to thrive physically, mentally, and professionally.

We offer:

• Stock options & competitive compensation

• Personal growth investment: negotiation, presentation training, LinkedIn Learning

• Private medical & dental insurance

• Flexible hours & remote-friendly options

• Weekly team lunches, fresh snacks, and active team events

• Support for your ideal work setup – laptop, phone, standing desk

• Meaningful social impact initiatives via AppsFlyer Cares
  
  

At AppsFlyer, we’re committed to building a diverse and inclusive workplace. Don’t meet 100% of the qualifications? If you’re excited about this role and believe you have the skills to succeed, we encourage you to apply.

“As a Customer Obsessed company, we must first be Employee Obsessed. We need to make sure that we provide the team with the tools and resources they need to go All-In.”
— Oren Kaniel, CEO