Senior Implementation Consultant
C2FO
Join the movement disrupting the financial world and changing the way businesses gain access to the capital they need to grow. At C2FO, you’ll work with colleagues from around the globe and help businesses thrive while applying your expertise and finding solutions. We believe unique, individual voices lead to the best ideas. That’s why we seek, encourage and welcome people of all backgrounds.
About C2FO
Headquartered in Kansas City, C2FO has more than 500 employees worldwide with operations throughout Europe, India, Asia Pacific, and Australia. We are a global fintech company invested in ensuring businesses have the capital they need to grow. How do we do this? The C2FO platform provides an easy, low-cost way for businesses of all sizes to increase cash flow by receiving early invoice payments from their customers. Through C2FO’s solutions and products, businesses worldwide have created jobs, developed new products, and grown by putting working capital where it belongs — in their hands.
Benefits
At C2FO, we take care of our customers and our people – the vital human capital that helps our customers thrive. That’s why we offer a comprehensive benefits package, flexible work options for work/life balance, volunteer time off, and more. Learn more about our benefits here. (https://www.c2fo.com/amer/us/en-us/about-us/careers)
About the position:
We are seeking energetic and ambitious professionals to join our fast-paced and rapidly growing organization. In the position of Senior Implementation Consultant, you will be part of a highly skilled global implementation team and will be responsible for managing C2FO integrations in India region. This is a great opportunity to develop and enhance your skills and have a huge impact on the business, by implementing C2FO with some of the top companies in the world.
Essential Duties:
The Senior Implementation Consultant position is responsible for managing client software integration projects by performing the following duties:
Business
- Effectively communicate the status of the implementation to clients, project sponsors, senior management, and internal stakeholders
- Provide quality service that consistently exceeds client and company expectations
- Acts as a subject matter expert for the Implementation team and takes on leadership roles by specializing in certain products or initiatives
- Is a key leader in all new hire training for the Implementation team including training of international hires
- Owns one or more global implementation initiatives with support from the regional director
- Educate clients on C2FO Best Practices and tools to grow program impact
- Attend on-site client meetings when necessary
- Travel as needed for business purposes
Project
- Complete ownership of the implementations by maintaining project plans, prioritizing project tasks, timelines, dependencies, and risks through various phases: Kick off, Requirement Gathering, Development, Testing and Deployment
- Act as a program owner and project manager for the clients from Project Initiation through to Project Closure.
- Thoroughly understand client requirements, articulate them in project plans and achieve them utilizing C2FO product configurations
- Effectively manage multiple client implementations with competing priorities
- Contribute to internal PMO resources and lessons learned
Technical
- Takes the initiative to stay up to date with product and technical developments and act as a product SME for the clients
- Train clients on product features and additional services related to C2FO’s SaaS solution
- Provide technical architecture leadership, analysis, design, development and enhancement
- Technical curiosity is a must, we can train you on the technical needs of the platform
Basic Qualifications:
- University degree required
- At least 7 years prior project or program management experience, technical or otherwise.
- Consulting experience is strongly preferred.
- Strong verbal, written, and interpersonal communication skills to effectively manage and implement all phases of projects and tasks
- Agility to respond to changes in timeline, project scope, or priorities.
- Embraces a role where changes are constant, and each project is unique in it’s own way.
Preferred Qualifications:
- An interest in technology and working with engineering tools.
- Exhibits a high degree of curiosity, initiative, and analytical skills to handle and solve complex problems throughout the project implementation
- ERP knowledge (SAP, Oracle) is a plus
- Team management/Leadership experience
- Financial background or banking experience
- Experience with JIRA, Confluence, and Project Management tools such as Asana and Microsoft Projects.
- API & SAAS knowledge is a plus
Commitment to Diversity and Inclusion. As an Equal Opportunity Employer, we not only value diversity and equality, but we also empower our team members to bring their authentic selves to work every day. Our goal is to create a workplace that reflects the communities we serve and our global, multicultural clients. We recognize the power of inclusion, emphasizing that each team member was chosen for their unique ability to contribute to the overall success of our mission.
We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment decisions are based on qualifications, merit, and business needs.