Empathy is transforming the way families navigate life’s most difficult times - from the loss of a loved one to other major life transitions. By combining technology with compassionate human care, we bring clarity, comfort, and peace of mind when it matters most.

We partner with leading employers, insurers, and financial institutions to deliver meaningful, human-centric support at scale. Today, Empathy supports over 45 million people across North America.

Backed by top-tier investors including General Catalyst, Index Ventures, Adams Street, Aleph and Entreé Capital. we’ve raised over $160 million to date, including a $72 million Series C, to expand our impact and scale our mission worldwide.

Our team is passionate, empathetic, and dedicated to providing world-class solutions to families in need. We work collaboratively to identify pain points and design elegant solutions that empower and support our users.

About the Team

Our Finance division is growing! We are a dynamic group of innovators and collaborators relentlessly working to elevate our business operations. From inception, we've cultivated a unit focused on maximizing efficiency, promoting growth, and being the go-to resource for all finance-related matters. Each member plays a vital role in shaping our operational success, thriving in a culture of teamwork, innovation, and continuous improvement.

We are looking for a highly skilled and detail-oriented Senior FP&A professional to join our finance team. In this role, you will be responsible for developing and maintaining complex financial models, supporting budgeting processes, and providing data-driven insights to drive strategic decision-making. You will collaborate closely with multiple teams, including subsidiaries abroad, to ensure financial plans align with business goals. This role requires a strong analytical mindset, proven experience in financial planning, and the ability to translate complex data into actionable recommendations.

• Develop and maintain financial models to support budgeting, forecasting, and long-term financial planning.
• Lead and perform the budgeting process, working closely with stakeholders to ensure accurate planning and cost control.
• Perform variance analysis and provide meaningful insights on financial performance.
• Perform monthly forecasting cycles, including cash flow projections and scenario planning.
• Support payroll cost analysis and projections, ensuring accurate forecasting of compensation-related expenses.
• Collaborate with accounting on month-end closing and reporting processes.
• Partner with teams across the organization, including international subsidiaries, to provide financial guidance and ensure budget alignment.
• Deliver ad-hoc financial analysis and reports to support decision-making.

• 5+ years in FP&A, with proven experience in financial planning, budgeting, and forecasting, preferably in the tech industry.
• Strong analytical skills with the ability to interpret financial data and identify trends.
• Proactive and detail-oriented, with the ability to work both independently and in a team.
• Phenomenal Excel/Google Sheets skills for financial modeling and data analysis.
• Strong organizational, problem solving, financial modeling and analytical skills.
• Prior experience working with various revenue forecasting models.
• Fluent in written and spoken English.
• Familiarity with ERP systems (NetSuite is an advantage).
• Experience with BI/AI tools is an advantage.
• Prior experience with any programming language is a plus.

Tools & Systems We Use:

• Required: Excel/Google Sheets (advanced),
• Advantageous: SQL, ERP, Procurement Systems, CRM, HRIS