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CyberArk Support Engineer, Privileged Access Management

Macquarie Group

Macquarie Group

Customer Service
Posted on Nov 14, 2025
Apply now
Help provide a safe and responsive environment that enables Macquarie to pursue opportunities with confidence. Join a team that develops and enhances systems that underpin our Privileged Access Management capabilities.
At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play?

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In this role, you will focus on developing, enhancing, and configuring the CyberArk platform, you will collaborate with teams across privileged access, infrastructure, networks, and with other stakeholders. You will implement solutions, contribute to the administration, and continually improve the service of CyberArk, as well as monitor the operational health and performance of the platform to ensure high availability and reliability.

What you offer

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  • 4-8 years of experience in IT infrastructure, working across Windows, Linux, Active Directory, Cloud Platforms, networking, etc.
  • Experience working in a DevOps role, providing operational support and engineering.
  • Familiarity with change and incident management principles. Experience in documenting designs, processes, and procedures.
  • Strong problem-solving and analytical skills, with a keen attention to detail.
  • Knowledge of CyberArk PAS (Privileged Access Solution) or Privileged Access Management would be beneficial but is not essential; full training will be provided.
  • Rostered on-call support is required in this role due to Macquarie's 24/7 global operations.
We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

What we offer

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At Macquarie, you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include:


  • 1 wellbeing leave day per year
  • 26 weeks’ paid maternity leave or 20 weeks’ paid parental leave for primary caregivers along with 12 days of paid transition leave upon return to work and 6 weeks’ paid leave for secondary caregivers
  • Company-subsidised childcare services
  • 2 days of paid volunteer leave and donation matching
  • Benefits to support your physical, mental and financial wellbeing including comprehensive medical and life insurance cover, the option to join parental medical insurance plan and virtual medical consultations extended to family members
  • Access to our Employee Assistance Program, a robust behavioural health network with counselling and coaching services
  • Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
  • Hybrid and flexible working arrangements, dependent on role
  • Reimbursement for work from home equipment

About Technology

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Technology enables every aspect of Macquarie, for our people, our customers and our communities. We’re a global team that is passionate about accelerating the digital enterprise, connecting people and data, building platforms and applications and designing tomorrow’s technology solutions.

Our commitment to diversity, equity and inclusion

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We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, neurodiversity, religion or belief, disability, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process.

Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.
Apply now
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