Join our Technology team and play a key role in creating a great experience for our people. In this customer‑facing role, you help ensure our staff, including traders and senior leaders, have the tools, support and confidence they need to work effectively.

At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

As a Service Desk team member, you provide face‑to‑face support for staff across the organisation, including our trading teams, ensuring technology issues are resolved quickly and professionally. You act as a first point of contact for requests, inquiries and troubleshooting, whether in person or through our digital support channels. You diagnose and resolve desktop and trade‑floor technology problems, assist with device upgrades and office technology changes, and contribute to wider projects such as refresh cycles and technology rollouts. You work closely with colleagues across Technology to ensure a seamless service, bringing a calm, flexible and solutions‑focused approach to every interaction and helping to continually improve the experience for our users.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

Technology enables every aspect of Macquarie, for our people, our customers and our communities. We’re a global team that is passionate about accelerating the digital enterprise, connecting people and data, building platforms and applications and designing tomorrow’s technology solutions.

We are committed to providing a working environment that embraces diversity, equity, and inclusion. We encourage people from all backgrounds to apply regardless of their identity, including age, disability, neurodiversity, gender (including gender identity or expression), sexual orientation, marriage or civil partnership, pregnancy, parental status, race (including ethnic or national origin), religion or belief, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process.