Monday.com is searching for a dynamic Director of SMB Sales to lead our fast-growing SMB segment. This role oversees multiple teams focused on new business, expansion, and cross-sell, driving both strategy and execution. The ideal candidate is a collaborative, data-driven leader with deep SaaS experience, a passion for developing talent, and a track record of exceeding ambitious goals.

Strategic Leadership & Execution

• Develop and execute the go-to-market strategy for the SMB segment, translating vision into actionable plans.
• Partner with cross-functional leaders (Account Management, CS, Renewals, Partnerships, Biz Dev, Marketing, Product, Rev Ops, Legal, Security) to ensure alignment across the customer lifecycle.
• Collaborate regionally and globally with sales leaders to optimize GTM strategy and maximize customer ROI.

Team Development & Culture

• Hire, onboard, develop, and retain top sales and sales leadership talent.
• Foster a culture of collaboration, accountability, transparency, and high performance.
• Coach and mentor Sales Managers, supporting their growth and success.

Operational Excellence

• Accurately forecast and track key metrics to ensure predictable, consistent results.
• Analyze sales data and market trends to identify growth opportunities and scale successes.
• Design, build, and execute the SMB business plan, balancing short-term wins with long-term growth.

Customer-Centric Growth

• Drive alignment between GTM strategy and customer journeys.
• Lead the team to exceed targets in new business, expansion, and cross-sell.
• Identify and implement operational improvements to enhance the customer experience.

• 8+ years’ leadership experience building and running successful SaaS sales teams, with direct contributions to GTM strategy and operations.
• Deep expertise in new business acquisition, expansion, and cross-sell motions.
• Proven cross-functional leadership and influencing skills.
• Consistent record of exceeding targets as both a leader and individual contributor.
• Strong operational skills: business planning, progress tracking, and problem-solving.
• Technically adept; comfortable selling to C-level and line-of-business executives.
• Thrives in fast-paced, high-change environments; brings optimism, creativity, and teamwork.
• Exceptional verbal and written communication skills.
• Mastery of consultative/solution selling methodologies (CoM, MEDDIC, Challenger, Solution Selling, Sandler).
• Values transparency, diversity, and customer obsession; persistent, creative, and driven to overachieve.

At monday.com Australia, employees enjoy hybrid work, daily breakfast & lunch, health insurance, Uber food allowances, professional development, and a vibrant, inclusive culture.