Description
The Analytics Customer Zero team acts as the internal lighthouse for Salesforce’s analytics products. As a Senior Analyst, you will bridge the gap between product strategy and actionable data insights. You will serve as a key member of the team that validates new features, optimizes internal workflows, and drives product adoption by acting as the "first customer" of Tableau’s newest features. You will play a critical role in translating complex business requirements into high-impact analytical solutions, ensuring the Customer Zero program delivers maximum value to our product development lifecycle.
Key Responsibilities
Data-Driven Product Validation: Execute comprehensive testing and analysis of pre-release Tableau analytics features, providing rigorous feedback to product teams.
Agentic Analytics Pioneer: Spearhead the development and deployment of boundary-pushing internal analytics tools, driving the transition from experimental concepts to high-impact, production-ready solutions for our global users.
Analytical Strategy & Reporting: Design, build, and maintain sophisticated dashboards and reports that track the performance, usage, and ROI of the Customer Zero program.
Stakeholder Collaboration: Partner closely with Product Managers, Data Scientists, and Engineering teams to align on product vision and define success metrics.
Process Optimization: Identify and implement improvements to internal analytics workflows to increase operational efficiency and data accuracy.
Strategic Insights: Translate technical data findings into clear, actionable recommendations for leadership to guide product roadmap decisions.
Minimum Qualifications
5+ years of experience in business analysis, data analytics, or sales strategy.
Proficiency in Tableau (Desktop/Server) and SQL is mandatory.
Strong experience collaborating with cross-functional stakeholders in a high-growth environment.
Proven track record of managing complex projects and delivering data-backed insights.
Ability to navigate ambiguous environments and self-start.
Preferred Qualifications
Experience working with Customer Zero or internal "first customer" product testing programs.
Strong project management skills, with the ability to manage multiple workstreams concurrently.
Experience working with distributed teams and international stakeholders.
Basic skill in semantic data modelling, specifically experience with the Semantic Data Model (SDM) or Tableau Semantics.
Working knowledge of Agentforce, the platform for building autonomous Gen AI agents.
Working knowledge of vibe coding, such as using Agentforce Vibes for app/code generation.