Why Join Us?

We are looking for a skilled Help Desk Administrator to join our dynamic Help Desk team.

The ideal candidate will possess strong expertise in troubleshooting Microsoft Windows-based, as well as excellent communication skills to effectively assist and train end users.

Key Responsibilities

• Provide technical support to users of Microsoft Windows-based systems, including desktop computers, laptops, and servers.

• Install, configure, and troubleshoot Microsoft Windows operating systems, software applications, and hardware devices.

• Troubleshoot Active Directory and Exchange Server environments.

• Troubleshoot printer and scanner issues.

• Provide end-user training on Microsoft Windows products and services.

• Work with other IT team members to ensure the smooth operation of the company's IT infrastructure.

Qualifications

• 2-4 years of experience in Microsoft Windows system administration.

• Experience with Azure, Active Directory, Exchange Server, and other Microsoft products and services.

• Strong troubleshooting skills.

• Excellent written and verbal communication skills.

• Ability to work independently and as part of a team.

• Ability to learn new technologies quickly.

• Familiarity with cloud computing technologies is a plus.

• Mac OS, Linux knowledge – Advantage