Technical and Solution Specialist
Singtel
An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.
Make an Impact by
1. Sales & Business Development
- Drive end-to-end sales engagements for network (SD-WAN, fibre, 5G), cloud (Azure, AWS, hybrid), cybersecurity (endpoint, SSE, SOC/MSSP) and SaaS (Microsoft 365, collaboration, CRM) solutions.
- Identify, qualify, and close opportunities within assigned accounts, meeting or exceeding quarterly and annual revenue targets.
- Develop go-to-market strategies aligned with Singtel’s product offerings.
- Execute solution bundling and cross-sell campaigns to improve customer retention.
2. Customer Engagement
- Manage key customers and nurture long-term relationships through consultative engagement.
- Understand customer pain points and business objectives to recommend appropriate ICT transformation roadmaps.
- Collaborate with Singtel product teams and ecosystem partners (Cisco, Palo Alto, Microsoft, Trend Micro, etc.) to deliver tailored solutions.
- Ensure high levels of customer satisfaction and support renewal, upsell, and cross-sell activities.
3. Solution & Technical Enablement
- Maintain deep understanding of Singtel’s ICT offerings and competitive landscape.
- Work with presales engineers and solution architects to design network, cloud, and cybersecurity architectures.
- Provide post-sales support coordination to ensure smooth service delivery and adoption.
- Stay current with emerging technologies such as AI-driven networking, SASE, agentic AI laptops, FinOps, and sustainability tech.
4. Reporting & Pipeline Management
- Maintain accurate pipeline updates and forecasting via CRM (e.g., Salesforce).
- Prepare account plans, win strategies, and periodic business reviews.
- Provide market feedback and insights to guide product roadmap and pricing strategy
Skills for Success
- Bachelor’s degree in business, IT, Engineering, or equivalent.
- Minimum 5–8 years of ICT sales experience, preferably in networking, cloud, or cybersecurity solutions.
- Proven track record in managing mid-market accounts and achieving sales targets.
- Strong understanding of ICT ecosystems (Cisco, Microsoft, AWS, Palo Alto, Trend Micro, etc.) and subscription-based service models (SaaS, XaaS).
- Excellent communication, presentation, and negotiation skills.
- Collaborative mindset and ability to work cross-functionally with presales, delivery, and partner teams.
- Familiarity with Singapore’s SME digital transformation landscape and government schemes is an advantage
Rewards that Go Beyond
- Flexible work arrangements
- Full suite of health and wellness benefits
- Ongoing training and development programs
- Internal mobility opportunities
Are you ready to say hello to BIG Possibilities?
Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!
