At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.
Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.

Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals. Come join us today as we build Singtel’s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways!

Make an Impact by:

• Receiving and resolving complex issues and meeting customer needs.
• Required to perform 24x7 shift duties and with occasional standby for ad-hoc activities.
• Liaise and coordinate with SingTel Business Units and Overseas Telco on service level maintenance.
• Liaise with vendors to troubleshoot Customer Premise Equipment such as routers and switches (Cisco & Juniper).
• Technical escalation point Global Corporate Customers, internal operations staff and SingTel Global Office on service maintenance.
• Escalate to Tier 3 for any new issues and issues without known solutions.

Skills for Success:

• Degree in Information Technology or Electrical Engineering.
• 2 years of related working experience.
• Possess technical knowledge of PC, DOS, Windows, WinNT, Mac DOS, Internet applications and broadband service

Rewards that Go Beyond:

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!