Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.

Join Optus as our next GTM Merchandising Manager, driving how our brand shows up across 260+ retail stores nationally. This role sits within GTM & Commercial Operations and is key to delivering consistent, customer‑focused merchandising execution.

This is a 12 month fixed term contract.

What You’ll Do

• Lead the transformation of our retail visual planogramming platform into a modern, integrated one‑stop merchandising ecosystem.
• Oversee national merchandising campaign execution—visual merchandising & demo device planograms—ensuring accuracy, compliance, and on‑time delivery.
• Manage key internal and external stakeholders, including retail operations, device partners, print & production vendors, and logistics providers.
• Drive demo device strategy and store ecosystem enhancements to elevate customer engagement.
• Manage merchandising budgets responsibly and identify opportunities for cost efficiency.
• Analyse store data, layouts, fixtures and device performance metrics to optimise future merchandising strategies.
• Lead issue resolutions relating to retail floorsets, campaign execution, inventory, and supply chain.
• Continuously refine processes, systems, training, and master data management across retail teams.

What makes you perfect

• Strong national retail merchandising experience and confidence managing complex, multi‑store execution.
• Excellent stakeholder and account management skills, with the ability to influence and collaborate widely.
• Experience with planogramming platforms (Optimum Retailing highly regarded).
• Solid project management capability with the ability to manage overlapping deadlines.
• Strong analytical, communication and presentation skills.
• High attention to detail, proactive problem‑solving and comfort working in fast‑moving environments.

What's in it for you?

• Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.
• Flexible working arrangements with opportunities to work three days in the office, two days remote or home.
• Vibrant and collaborative office campus that includes cafes, convenience store, chill out zones, GP, post office, gym and on-site childcare centre.
• Competitive leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you.
• We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks.
• Direct your own development and build future-ready skills with Optus U’s industry-focused micro-credentials, developed with La Trobe and Macquarie Universities.
• Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).
• Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170. We're here to help. When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity.