Manager (Singapore, Singapore)
Singapore
NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.
What You'll Do
Security Strategy & Governance
- Develop and implement regional security strategies, standards, and procedures aligned with corporate objectives.
- Establish and maintain security policies, guidelines, and governance frameworks.
- Conduct regular security risk assessments and recommend mitigation measures.
- Ensure compliance with local regulations, corporate policies, and industry best practices.
Physical Security Management
- Oversee physical security operations across offices and critical facilities for all offices.
- Manage access control systems, CCTV, intrusion detection systems, visitor management, and security technologies.
- Lead security design reviews for new offices, relocations, and facility upgrades.
- Conduct security audits and vulnerability assessments.
Crisis Management & Business Continuity
- Develop and maintain crisis management and emergency response plans.
- Lead regional incident response and coordinate investigations involving security breaches, workplace violence, theft, fraud, and other security-related incidents.
- Support business continuity planning and disaster recovery initiatives.
- Coordinate emergency exercises, drills, and crisis simulations.
Regional Security Operations
- Manage security service providers and guard force operations for all offices.
- Establish security performance metrics and monitor service delivery.
- Ensure effective incident reporting, escalation, and corrective action processes.
- Provide security support for business travel and high-risk operations.
Investigations & Risk Management
- Conduct or oversee internal investigations relating to security incidents and policy violations.
- Monitor geopolitical, crime, and emerging security risks affecting regional operations.
- Provide risk intelligence and security advisories to senior management.
- Develop mitigation strategies for identified threats.
Stakeholder Management
- Partner with Facilities, People & Culture, Legal, Compliance, and business leaders on security matters.
- Build and maintain relationships with law enforcement agencies, government authorities, landlords, and external security partners.
- Provide security awareness training and guidance to employees and management.
Budget & Vendor Management
- Manage regional security budgets and ensure cost-effective deployment of resources.
- Lead procurement and management of security systems, equipment, and service providers.
- Review vendor performance and negotiate contracts where appropriate.
What We're Looking For
Education
- Bachelor's Degree in Security Management, Business Administration, Criminal Justice, Risk Management, or a related discipline.
- Professional security certifications such as CPP, PSP, PCI, CISM, CISSP, CBCP, or equivalent are preferred.
Experience
- Minimum 8 years of progressive security management experience, including at least 5 years managing security programs across multiple APAC countries.
- Proven experience in corporate security, facilities security, risk management, crisis management, and investigations.
- Experience managing security operations in a multinational corporate environment.
- Strong understanding of security regulations, cultural considerations, and operational challenges across APAC markets.
- Experience managing security vendors, contracts, and budgets.
Knowledge & Skills
- Strong leadership and stakeholder management skills.
- Excellent analytical, problem-solving, and decision-making abilities.
- Experience with access control, CCTV, visitor management, and security technologies.
- Knowledge of business continuity planning and emergency response.
- Strong communication and presentation skills.
- Ability to travel regional offices as required.
- Proficiency in Microsoft Office and security management systems.
Preferred Qualifications
- Experience supporting technology, financial services, telecommunications, data centre, or professional services environments.
- Experience in executive protection and travel risk management.
- Familiarity with ISO 31000, ISO 22301, and security risk management frameworks.
