Description

Location: Tampa, FL (On-site)

About frame Security:

Frame is on a mission to build the future of Human Security in the AI era. With significant funding, a seasoned cybersecurity team building the right product, and a huge market opportunity, we are just getting started.

Our AI engine develops security awareness training and attack simulations that empower every employee to make smarter security decisions and eliminate human risk. Frame is trusted by leading global organizations on their journey to prevent AI-driven, human-centric attacks across email, voice, video, and beyond. We believe that security starts with humans as the strongest line of defense.We’re looking for a Talent Acquisition Partner to help us spread the power of frame. You will work closely with cross-functional teams to understand technical hiring needs, craft compelling job descriptions, and manage the recruitment process to ensure timely, high-quality hires.

Join us as we build the engine that protects the human layer of every organization in the AI era.

Who are we looking for?

The RevOps CRM Coordinator is the engine room of our go-to-market team. Your mission is to ensure that our HubSpot instance is clean, organized, and capable of producing the insights we need to grow. You will bridge the gap between “messy data” and “actionable reporting,” ensuring our sales and marketing teams are always working with the best information possible.

Key Responsibilities:

Data Stewardship & Hygiene

• Database Maintenance: Manage daily deduplication, formatting, and data cleanup tasks to maintain a “Single Source of Truth.
• Data Enrichment: Proactively research and fill in missing data points (industry, revenue, tech stack) to improve lead scoring.
• Audit Management: Run weekly audits to catch “orphan” leads or deals that have fallen out of the correct pipeline stage.
• Import Ownership: Act as the gatekeeper for all data imports, ensuring CSV files are scrubbed and mapped correctly before hitting HubSpot.
• List Building: Curate and manage high-quality prospecting lists for the Sales team based on specific Ideal Customer Profile (ICP) criteria.

Reporting & Visibility

• Dashboard Creation: Build and maintain functional dashboards for Sales, Marketing, and Leadership.
• KPI Tracking: Ensure core metrics-like lead response time, pipeline velocity, and conversion rates-are being tracked accurately.
• Data Validation: Regularly “audit the auditors” to ensure that the numbers shown in HubSpot reports match the reality of our sales activities.
• List Segmentation: Create and manage active/static lists for targeted marketing campaigns based on clean data criteria.

Success Metrics:

• Duplicate Percentage: Maintain a minimal duplicate record rate across Contacts and Companies.
• Data Completeness Score: Percentage of “Required Fields” (e.g., Industry, Lead Source, Deal Amount) that are actually populated.
• Data Enrichment Velocity: The number of leads “enriched” (manually or via tools) with key business data points per week.
• Import Error Rate: Zero “bad imports” that require mass-deletion or manual fixing after the fact.

Requirements:

Required Skills & Experience:

• Attention to Detail: You are the person who notices a misplaced comma or a duplicate entry from a mile away.
• Technical Aptitude: While this is entry-level, you should have a high “figure-it-out” factor with software and a strong grasp of Excel/Google Sheets.
• Process-Oriented: You don’t just fix a problem once; you look for the process change that prevents it from happening again.
• Communication: You can explain to a Sales Rep why entering a phone number correctly matters for the company’s bottom line.

Benefits:

• Medical, dental and vision insurance.
• Monthly connectivity reimbursement.
• Unlimited paid time off.
• 401(K) Retirement Savings Plan.
• Free daily on site lunch.
• On site covered parking.

Why frame:

• High Impact: Build and own processes from start to finish that directly impact our product and customers, affecting millions of people.
• Early-Stage Advantage: Join at the ground floor of a category-defining company. The decisions you make today will shape how the world thinks about Human Security tomorrow.
• Built to Win: Frame is backed by world-class investors, operating in a market undergoing a fundamental shift, and has the right team and product.
• Competitive Salary and Meaningful Equity: Our success is your success. Everyone has a meaningful stake in the company.